Your care team

27 specialties live now

Dermatology & allergies · Digestive issues & poisoning · Emergency & urgent care · Behaviour · Nutrition · Dentistry · Eye & ear problems · Medication questions & more

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4.9/5 from 481 pet parents in the last 30 days

Get personalized veterinary help, right now.

  • On-call agent dedicated to your case—for free
  • 24/7 live access—no waiting rooms, zero-cost follow-ups
  • Fully committed until it’s resolved

Vicky, Veterinary Assistant

Hi 👋 I'm Vicky — your veterinarian assistant. What's going on with your pet?
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What is included

  • Dedicated 1:1 assistance

    One assistant that knows your case and stays with you until resolution.

  • Unlimited 24/7 live access

    Nights, weekends, holidays. Nothing has to wait until Monday morning.

  • Unlimited follow-ups

    Come back as often as needed — no per-visit fees, no new intake.

  • Unlimited second opinions

    Bring any diagnosis or quote to the team and have it reviewed.

Pet parents love us

Real reviews from real people on Trustpilot.

What you get right away

From your first message to clear next steps—in minutes.

  1. Tell us about your issue

    Describe symptoms and concerns in your own words. Add photos, videos or previous records — whatever you have. No forms, no triage queue, no waiting room.

  2. Get dedicated vet assistance

    A 24/7 personalized veterinary assistant is dedicated to your case, managing your situation end-to-end — gathering history, flagging urgency and looping in the right specialist at the right moment.

  3. Talk to your care team

    You get all specialties you need in one group chat, working together on your case. As long as your care stays with us, there’s no repeating yourself, no referral letters and no telephone games. And if you need care outside our team, we’ll provide a clear case summary to take with you.

  4. Know exactly what to do

    Get step-by-step guidance, skip the ER trip when it isn't needed, and stay certain of your next move — whether every second counts or there's nothing to worry about at all. Either way, we have you covered.

Support beyond today

Follow-ups, new concerns and ongoing guidance—without starting over.

  1. Solve the entire problem

    Get care plans beyond the current issue — treatment proposals, diets, at-home care programs and pet ownership guidance that systematically improve the long-term health of your animal. Become the best pet parents you and your family can be.

  2. Get care that grows with you

    Keep us updated on what’s working and what’s changed, and we’ll help adjust the plan. Your pet’s history, conversations and care plans stay connected, so every follow-up or new concern builds on what we already know — not another fresh start.

28 conversations happening right now

What other pet parents ask

A peek at recent conversations.

Only questions with photos are shown. Private information redacted.

  • Allergies

    2-yr boxer

    “His muzzle swelled up after he chased a bee in the yard. He's breathing fine. What should I do?”

    Answered in 1 minute byDr. Ivan, Virtual DVMEmergency & Critical Care Specialist

  • Eyes

    8-wk kitten

    “Her eyes are a little crusty and one is half closed, but she's still playing and eating.”

    Answered in 2 minutes byDr. Ravi, Virtual DVMGeneral Practice Veterinarian (Feline-Friendly)

  • Exotic

    4-yr budgie

    “The skin above his beak changed from blue to brown and looks crusty. Is he sick?”

    Answered in 5 minutes byDr. Wren, Virtual DVMAvian & Exotics Veterinarian

  • Eyes

    10-mo bulldog

    “A red bump just popped up in the inner corner of his eye. It doesn't seem to bother him.”

    Answered in 3 minutes byDr. Lena, Virtual DVMVeterinary Ophthalmologist

  • Exotic

    3-yr lop rabbit

    “Her front teeth look longer than they used to and she's dropping food. Do they need trimming?”

    Answered in 4 minutes byDr. Theo, Virtual DVMVeterinary Dentist & Oral Surgeon

  • Ears

    5-yr cocker spaniel

    “The inside of his ear is red and smells yeasty, and he keeps shaking his head. Infection?”

    Answered in 2 minutes byDr. Nadia, Virtual DVMVeterinary Dermatologist

  • Toxins

    2-yr tabby cat

    “There's a lily bouquet on the table and I found a chewed leaf. Is that dangerous for cats?”

    Answered in 1 minute byDr. Nora, Virtual DVMVeterinary Toxicologist

  • Fish

    1-yr betta fish

    “My betta has tiny white dots on his fins, like grains of salt. How do I treat that?”

    Answered in 5 minutes byRosa, Virtual PharmDVeterinary Pharmacist

  • Toxins

    6-yr Labrador

    “He ate part of a dark chocolate bar, wrapper and all. He's 70 lb. How worried should I be?”

    Answered in 2 minutes byDr. Andy, Virtual DVMGeneral Practice Veterinarian

  • Reptile

    1-yr bearded dragon

    “Old skin is stuck around his toes and the tip of his tail after his shed. How do I help safely?”

    Answered in 4 minutes byDr. Maya, Virtual DVMEmergency & Exotics Generalist

  • Skin

    6-yr calico cat

    “She's been over-grooming her belly and inner legs until the fur is thin. No fleas that I can see.”

    Answered in 3 minutes byDr. Hana, Virtual DVMVeterinary Behaviorist

  • Injury

    5-yr Jack Russell terrier

    “He holds up his back leg on and off after running. No yelping, still eating. Wait or come in?”

    Answered in 3 minutes byDr. Diego, Virtual DVMSports Medicine & Rehabilitation Specialist

  • Exotic

    2-yr guinea pig

    “His nails have started curling. How short can I trim them without hurting him?”

    Answered in 5 minutes byNurse Tess, Virtual RVTRegistered Veterinary Technician

  • Skin

    2-yr Labrador mix

    “I found red, bumpy spots on her belly after a day at the park. She keeps licking them.”

    Answered in 3 minutes byDr. Nadia, Virtual DVMVeterinary Dermatologist

  • Urinary

    5-yr male cat

    “He keeps going in and out of the litter box but almost nothing comes out. Should I be worried?”

    Answered in 1 minute byDr. Omar, Virtual DVMInternal Medicine Specialist

  • Ears

    3-yr golden retriever

    “His ear flap puffed up like a little pillow overnight. It's soft and a bit warm. What is that?”

    Answered in 4 minutes byDr. Grace, Virtual DVMVeterinary Surgeon

  • Reptile

    6-yr red-eared slider

    “His eyelids look puffy and he won't open his eyes on the basking dock. What does that mean?”

    Answered in 3 minutes bySam, Virtual PhDAnimal Nutritionist

  • Dental

    7-yr dachshund

    “There's brown buildup on her back teeth. Can I brush it off, or does she need a dental?”

    Answered in 5 minutes byDr. Priya, Virtual DVMAnesthesia & Pain Specialist